Passengers with reduced mobility can obtain help with getting on and off trains by phoning SBB Call Center Handicap.
0800 007 102 Freephone within Switzerland (between 6 a.m. and 10 p.m.).
This service is available for fast trains and some regional services. Please notify us of your journey at least one hour in advance. Assistance is available free of charge to wheelchair users, passengers with impaired mobility, the blind or visually impaired and the mentally handicapped.
More information regarding the Call Center.